Current Webcast Events

Currently there are no upcoming webcast events. Archived events are listed below.

Archived Webcast Events

Mark Jackson,RDT: Co-Owner, VP, Precision Ceramics & Jeff Youngerman,CDT: Account Manager, Stratasys The Value of 3D Printing in the Dental Lab
Hosted By: Mark Jackson,RDT: Co-Owner, VP, Precision Ceramics & Jeff Youngerman,CDT: Account Manager, Stratasys
Aired: Wednesday, June 3, 2015
Duration: 60 minutes
Sponsored By: Stratasys
3D printing plays a valuable role in the dental lab at Precision Ceramics. With the use of 3D printing on the rise, the purchase of an Eden260V PolyJet printer from Stratasys was a necessary addition to our facility. The versatility of the 3D printer has had a very meaningful impact on the work flow of the lab. Being able to quickly print out models, surgical guides, anatomical models, partial denture frameworks and more, has saved valuable time and money. Having the ability to accurately print out verification jigs approved for in-mouth use gives us the ability to check on fit, form and function before approving the final product. The use of 3D printing in the dental lab is a more vital tool than ever before.

What You Will Learn:
• How 3D printing works in the laboratory setting.
• What applications work best with the Stratasys Eden260V.
• The many ways in which 3D printing can help streamline work flow in the lab.
• What does it take to maintain a 3D printer?

John Ellis, National Sales Manager New Year, New Features, New Ways to Get New Patients
Hosted By: John Ellis, National Sales Manager
Aired: Thursday, January 15, 2015
Duration: 60 minutes
Sponsored By: Demandforce
It’s a new year and a better time than ever to see some new patients! Join us to see for yourself how Demandforce will help your practice enhance your online presence to attract new patients, schedule more appointments, and increase revenue. Be the first to hear about new features such as Online Booking with live appointment scheduling on sites like Yelp!
Tammy McHood, Sr. Product Manager Mastering the Metrics that Matter: Learn how to effectively implement and use key performance indicators (KPIs)
Hosted By: Tammy McHood, Sr. Product Manager
Aired: Wednesday, December 10, 2014
Duration: 60 minutes
Sponsored By: Henry Schein Practice Solutions
In today’s economic climate, staying on top of your practice’s financial health is imperative. Now more than ever it is critical to track key performance indicators (KPIs) and make adjustments when needed to enhance patient care as well as practice efficiencies and profitability.

Learn from an industry expert how to identify which KPIs your practice should be monitoring to help improve profitability and team accountability.

In this session, you will learn how to:
• Analyze practice data and identify strengths, weaknesses, and opportunities
• Set achievable profitability goals and track the five most important KPIs
• Increase your active-patient base. This is your most important number, and you’ll learn ways to help ensure your patients keep coming back.
• Make a daily huddle work for your practice

Sonny Mortensen Why You Should Never Put Your Patients on Hold and How You Can Avoid It
Hosted By: Sonny Mortensen
Aired: Wednesday, July 30, 2014
Duration: 60 minutes
Sponsored By: Weave
Understand the repercussions of placing patients and potential patients on hold. Find out how you can avoid neglecting them and how to engage them while on the call. Improve, schedule rates, customer loyalty, referrals and quickly realize the positive effects on your bottom line.

Learning Objectives:
• Understanding the importance of keeping your customers engaged while on the phone, and see how damaging it can be to place them on hold.
• Learn how to decrease call length, increase call effectiveness, and build rapport and trust with patients.
• Explore low cost and no cost technology options for simplifying each phone call and increasing its effectiveness.

Brandon Rodman, CEO & Founder of Weave Make Your Front Desk 10X More Effective
Hosted By: Brandon Rodman, CEO & Founder of Weave
Aired: Wednesday, March 12, 2014
Duration: 60 minutes
Sponsored By: Weave
Help identify areas where the front desk can be more effective to increase patient loyalty, increase profit margins, and decrease marketing spending.

What happens at your front desk while you are in the back with your patients? Do you know what is being said on the phone? Do you know who called your office each day? Do you know what your staff did and didn’t do on each phone call?

Your staff is too busy and they are missing out on multiple revenue generating opportunities on nearly every phone call.

Does your staff do the following on each phone call:
1. Collect and/or verify cell phone and email addresses
2. Schedule all overdue family members
3. Remind the caller of all upcoming appointments for their family
4. Reference any upcoming or recently passed birthdays
5. Ensure patients are aware of any uncollected balances
6. Try to collect overdue amounts

There isn’t enough time on each phone call to do everything they need to do! Your patients won’t stay on the phone long enough.

Can your staff make each and every patient feel like you know them, even if your staff member started working for you yesterday?

Your staff is overwhelmed with information to review and tasks to accomplish throughout the day. They can’t keep up with everything and you are losing valuable revenue because of it. Your patient retention rate is going down because your staff, despite how hard they work, can’t keep up with the work load.

Join us on this upcoming webinar to learn how to make your front desk 10 times more effective. You’ll learn how many opportunities they are missing on each phone call and simple ways to help them be more efficient and effective throughout the day. You will immediately start to see a major boost in productivity and a significant increase to your bottom-line.
Dr. David Clark CE WEBCAST: The 5 Keys to Ideal Class II Contacts featuring 3M ESPE Filtek and the Bioclear Matrix System
Hosted By: Dr. David Clark
Aired: Tuesday, July 16, 2013
Duration: 90 minutes
CE Credits:1.5 hours of CE credit
Sponsored By: 3M ESPE
Featuring Filtek Supreme Ultra Flowable and paste composites, the Filtek Bulk Fill and the Bioclear Matrix System.

Contacts for Class II composites can be a practice builder or a practice killer. Until now there has not been a methodical approach to provide ideal contacts and embrasures for posterior composites. Even when the contact is tight, it is often a “point” contact, ragged and sharp.

In this entertaining and practical lecture, Dr. David Clark will demonstrate a predictable step wise approach to solve this riddle of ideal contacts for:
• Tight embrasures
• Deep caries
• Furcal complications
• Wide embrasures and diastema closures in the posterior

About Dr. Clark:
Dr. Clark founded the Academy of Microscope Enhanced Dentistry to advance the art and science of microdentistry, micro-endodontics, micro-periodontics and dental microsurgery. He is a course director at the Newport Coast Oral Facial Institute. He is on the editorial board for several journals. Dr. Clark has developed a matrix and interproximal management system, the Bioclear Matrix System that promises a real advancement for both bonded porcelain and direct composites.
Dr. Gerard Kugel CE WEBCAST: Sharpening Your Cementation Skills
Hosted By: Dr. Gerard Kugel
Aired: Tuesday, May 21, 2013
Duration: 90 minutes
CE Credits:1.5 hours of CE credit
Sponsored By: Ivoclar Vivadent
In this presentation Dr. Gerard Kugel will review the decision-making criteria in selecting luting agents based on restorative materials and preparation designs. Current materials and techniques for cementation of contemporary all-ceramic restorations will be reviewed. Additionally, clinical conditions that lead to success and failures of the restorations will be outlined.

Learning Objectives:
• The fundamentals of cementation and expected essential functions
• Basic requirements for all-ceramic cement selection
• Clinical tips for ultimate success with various restorative materials, such as zirconia and lithium disilicate

About Dr. Kugel:
Gerard Kugel, D.M.D., M.S., Ph.D., Associate Dean for Research, and Professor of Prosthodontics and Operative Dentistry at Tufts University School of Dental Medicine. With an expertise in Clinical Research and Esthetic Dentistry, he is a reviewer for The New England Journal of Medicine, JADA, The Journal of Dental Materials, and the Journal of Dentistry. He is on the Editorial Board of the Journal Esthetics & Restorative Dentistry, The Journal of Cosmetic Dentistry, and Compendium and he is Editor -in- Chief of Inside Dentistry. He is a Fellow in the American and International Colleges of Dentistry as well as the Academy of General Dentistry and the Academy of Dental Materials. Dr Kugel is on the Board of Directors of the CRA Foundation, and has his M.S. in Anatomy and Cellular Biology and his Ph.D. in Dental Materials. He received his Executive Certificate in Management from the MIT Sloan School of Business in 2009.

Dr. Kugel has published over 120 articles and over 200 abstracts in the field of restorative materials and techniques. He was given over 300 lectures both nationally and internationally. Dr. Kugel is part of a group practice, the Boston Center for Oral Health, located in Back Bay, Boston, MA

Dr. Scott MacLean DDS, FADI, FPFA, FACD CE WEBCAST: Restoring Implants: Tips, Techniques, and Lab Communication
Hosted By: Dr. Scott MacLean DDS, FADI, FPFA, FACD
Aired: Tuesday, April 30, 2013
Duration: 90 minutes
CE Credits:1.5 hours of CE credit
Sponsored By: Nobel Biocare and da Vinci Dental Studios
In this presentation Dr. MacLean will address the following questions:

• What are the choices for restoring an implant with a single crown?
• How can you plan the surgery to maximize your choices?
• Understanding prosthetic space for implant prosthetics.
• What are the issues to consider when choosing the implant restoration?
• Should you chooses cement or screw retained options?
• Should all implant crowns and abutments be customized?
• When cementing implant crowns, what are the critical design features of the abutment?
• Does zirconia work well as an implant crown abutment or crown substructure?
• How to communicate with the dental lab technician regarding your possible implant prosthetic choices?
• What should the occlusion pattern be on a single implant supported crown?

About Dr. MacLean:
Dr. Scott MacLean is a graduate of Dalhousie Dental School Class of 1991. Dr. MacLean has a keen interest in providing all types of dentistry to his patients including implants, orthodontics, and general dentistry. He currently lectures internationally at dental conventions on the topic of dental implants, crown and bridge, and dental technology such as laser use. He also has published a monthly "Internet for Dentists" article in the Canadian Dental Association's Journal (JCDA). Dr. Scott teaches dental implants at the Dalhousie Dental School.

Aaron R. Boone Key Components to Guaranteed Marketing Success
Hosted By: Aaron R. Boone
Aired: Tuesday, February 19, 2013
Duration: 1 hour
Sponsored By: 123 Postcards
Stop wasting your money on marketing! Learn how to ensure your marketing dollars work as hard as you do, and get you the results you’re looking for. You will learn the principles and practical application to be able to easily set up any type of marketing so you get great returns, without your constant attention.

• You get the bottom line based on the documented results of hundreds of practices
• Know what works best & what is a waste of money
• How to make sure YOUR marketing plan works & why others fail
• How to “Close the loop” on your marketing dollars to ensure your staff is optimizing returns

We will walk you through how to apply what you learn to your practice from start to finish. You will be able to avoid the pitfalls and costly mistakes that waste your money instead of growing your practice. If you want to add quality new patients to your practice, don’t miss this opportunity!

** In appreciation for attending this webcast, all attendees are eligible to receive 90 days worth of FREE tracking of all the marketing for your dental practice (i.e. newspaper, mailers, flyers, radio, etc.). This includes tracking phone numbers for every marketing channel you're using. Plus exclusive call scoring, so you know exactly how all your marketing calls are being handled across 37 KPI (Key Performance Indicators). In addition to 24/7 access to what results you're getting, you'll also receive daily call reports and analytics. You'll know exactly how many new patients you've received, what's working and what's not, when the new appointments are scheduled, and that's just the beginning. All for FREE for 90 days!

Ronald D. Jackson, DDS, FACD, FAGD, FAACD CE WEBCAST: POSTERIOR COMPOSITES: <i>A Rapid, Simplified Placement Technique</i>
Hosted By: Ronald D. Jackson, DDS, FACD, FAGD, FAACD
Aired: Thursday, December 6, 2012
Duration: 90 minutes
CE Credits:1.5 hours of CE credit
Sponsored By: Kerr Corporation
Posterior composite resin restorations have become mainstream. These restorations seal teeth, reinforce remaining tooth structure, allow conservative preparations and satisfy patient desires for natural appearance. However, dentists complain that Class II composite restorations are tedious and time consuming to place, can be somewhat complicated and aren’t always predictable.

In this presentation, Dr. Jackson will show a greatly simplified and efficient procedure for placing Class II composite restorations using new technology. The predictable, standardized system of placement achieves a significant reduction in both time and effort when placing these restorations.

Learning Objectives:
  • To review current matricing techniques that insure quality contacts
  • To understand Adhesion – making the right choice and doing it right
  • To achieve time savings without compromise, using bulk fill composite technology

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