Current Webcast Events

Currently there are no upcoming webcast events. Archived events are listed below.

Archived Webcast Events

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Dave Monahan, Kleer CEO CE WEBCAST: Declining Reimbursement is a Real Problem. Reverse the Trend with Your Own Membership Plan!
Hosted By: Dave Monahan, Kleer CEO
Aired: Wednesday, March 27, 2019
Duration: 1.5 hours
Sponsored By: Kleer
For decades dentists have experienced a significant decline in insurance reimbursement that has now become a crisis. Unfortunately, dental insurance has become a major obstacle to providing great oral care to patients and building a profitable practice. The webinar will cover market research that quantifies the reimbursement crisis and the impact the crisis has had on the revenue and profitability of dental practices across the US. It will explore the mindset of your patients, particularly your uninsured patients, and their desire to commit to better oral care. You will also learn how a Membership Plan not only meets the needs of your patients but will significantly increase the production and profitability of your practice. Most importantly, Dave will share best practices for implementing a Membership Plan and case studies demonstrating how dentists have significantly increased performance of their practices by offering a Membership Plan to their patients.

Learning Objectives:
1. Understand the reimbursement crisis and why it has become so difficult to run a profitable dental practice.
2. Learn the mindset of uninsured patients, how they think about dental care, and what they want in order to commit to more care.
3. Learn how to significantly improve the financial performance of your practice by offering a Membership Plan to your patients.
4. Learn how to implement a successful Membership Plan at your practice.

About Dave Monahan
Dave Monahan is the CEO of Kleer, a cloud-based platform that enables dentists to easily create their own membership plan and offer it directly to their patients. Kleer eliminates the cost and hassle of the insurance middle man, making it very easy for patients to get the comprehensive dental care they want while enabling dentists to increase patient loyalty, visits, and treatment acceptance.
Dr. John Nosti CE WEBCAST: Everyday Posterior and Anterior Composites
Hosted By: Dr. John Nosti
Aired: Thursday, February 28, 2019
Duration: 1.5 hours
Sponsored By: Ivoclar Vivident, Inc.
Dr. Nosti will discuss simplified techniques for everyday posterior and anterior composites to provide an aesthetic outcome while at the same time being profitable. Materials, techniques and instrumentation will be reviewed, along with understanding several important factors to reduce failures.

Learning Objectives:
1. Understand the most common reasons for composite failures
2. Simply your posterior composite technique for class I and class II restorations
3. Achieve predictable contacts every time by introducing one step
4. Learn how instrumentation can increase your aesthetic outcome even prior to finishing and polishing

About Dr. John Nosti
Dr. John Nosti practices full time in Mays Landing and Somers Point, New Jersey, with an emphasis on functional cosmetics, full-mouth rehabilitations, and TMJ dysfunction. Dr. Nosti is the Clinical Director for The Clinical Mastery Series, a continuum geared toward advancing the cosmetic/functional practices of dentists worldwide. He is a member of the American Dental Association, American Academy of Cosmetic Dentistry, American Academy of Craniofacial Pain, American Academy of Dental Sleep Medicine, and the Crown Council. Dr. Nosti holds fellowships in the Academy of General Dentistry, the Academy of Comprehensive Esthetics, and the International Congress of Oral Implantologists.
Sam Wainwright and Rick Ferguson DMD, DABOI/ID, DICOI CE WEBCAST: Reducing Clear Aligner Production Costs by 3D Printing In-Office
Hosted By: Sam Wainwright and Rick Ferguson DMD, DABOI/ID, DICOI
Aired: Wednesday, November 28, 2018
Duration: 90 minutes
Sponsored By:
While outsourcing clear aligner production takes a significant amount of time and money -- producing clear aligners in-house saves money, offers faster turnaround times, and guarantees high-quality, consistent results.

In this CE course, Rick Ferguson DMD, DABOI/ID, DICOI, an educator in implant dentistry of 20 years, and Formlabs dental product manager Sam Wainwright walk through the full production workflow, including the software, tools, and proper materials needed to create dental aligners in your own office.

What you will learn:
1. Walkthrough of digital impression systems, CAD software, and the materials you need
2. How to 3D print clear aligner models on a 3D printer and post process them
3. Return on investment calculations for 3D printing and thermoforming clear aligners
4. Dr. Ferguson’s personal advice, workflows, and tips on creating clear aligners

About Sam Wainwright:
Sam Wainwright, dental product manager at Formlabs, has been in the dental industry for 10 years helping labs and dentists become more effective with new technology. He most notably has worked for Custom Automated Prosthetics (CAP), Henry Schein, and 3M as they expanded their presence in the industry.

About Rick Ferguson DMD, DABOI/ID, DICOI
Dr. Ferguson has been involved in teaching implant dentistry for the last 20 years. He has placed and restored over 5000 dental implants and maintains a private practice with his wife Dr. Katherine Ferguson in Davie, FL. He has an Associate Fellow certification from the American Academy of Implant Dentistry.
Lou Graham, DDS CE WEBCAST: Demystifying Cementation of Indirect Restorations in our Practices
Hosted By: Lou Graham, DDS
Aired: Wednesday, November 14, 2018
Duration: 90 minutes
Sponsored By: Dentsply Sirona
It’s “Game Time”, the cementation of your restoration and the question, what to use? Use the wrong product or the wrong procedure and you are guaranteed premature failure. So, the questions… Do you bond? Do you prime? Do you silanate? Do you cleanse the crown and if so with what? Do you use one of the newer calcium releasing cements? How important is isolation? Oh…the questions! These are just some of the routine issues that this course is centered around. The goal of this course is to offer pathways to simplify the decision-making process.

Learning Objectives:
1. To define pathways of how to properly cement crowns and onlays 2. Differentiating what to use and why one cement just isn’t the answer 3. How to avoid post-operative issues and equally take the stress out of cementation 4. Delivering zirconia crowns, why you really have to know what you are using

About Lou Graham, DDS:
Dr. Graham is an internationally recognized lecturer extensively involved in continuing education for dental professionals. His lectures focus on incorporating current clinical advancements through “conservative dentistry.”

He emphasizes the same concepts he practices: dental health diagnosis, treatment plans for medically compromised patients, conservative treatment, cosmetic dentistry, and customized approaches to periodontal care, implants and laser dentistry.
Dave Monahan, CEO of Kleer CE WEBCAST: Increase Practice Revenue, Profit and Valuation without Adding New Patients
Hosted By: Dave Monahan, CEO of Kleer
Aired: Thursday, September 13, 2018
Duration: 90 minutes
Sponsored By: Kleer
The webinar will cover the market research, practice data, and case studies that show how you can significantly increase the revenue, profitability and value of your practice without adding new patients. Some items that will be covered:
1. From 1997 to 2016, the dental market grew 70% while dentist earnings remained flat! The webinar will explore why this is the case.
2. Dental insurance does not work for dentists or patients. The webinar will cover the specifics of why this is true and why it is getting worse, not better.
3. 38 million uninsured patients in the US visit the dentist each year, but they are 50-70% less compliant than insured patients. The webinar will explain why these patients avoid treatment and what you can do to improve treatment acceptance rates.
4. Practices are discovering that membership plan patients are the best patients. The webinar will show data from practices that offer membership plans to their patients and the impact it has had on revenue, profitability and practice valuation.

Learning Objectives:
1. Understand some reasons why it has become more difficult to run a profitable dental practice.
2. Learn how uninsured patients think about dental care.
3. Learn how to significantly improve the financial performance of your practice by focusing on existing uninsured patients, avoiding the cost, hassle and typical failure of new patient specials and new patient marketing activities.

About Dave Monahan
Dave Monahan is the CEO of Kleer, a cloud-based platform that enables dentists to easily create their own membership plan and offer it directly to their patients. Kleer eliminates the cost and hassle of the insurance middle man, making it very easy for patients to get the comprehensive dental care they want while enabling dentists to increase patient loyalty, visits, and treatment acceptance. <
Riley D. Clark, D.M.D. CE WEBCAST: The Complete Digital Workflow of Implant Dentistry
Hosted By: Riley D. Clark, D.M.D.
Aired: Wednesday, August 15, 2018
Duration: 90 minutes
Sponsored By: Carestream Dental
Join Dr. Riley Clark as he reviews two guided implant cases and walks you through his digital workflow. This course will help make implant placement and restoration more predictable than ever. Learn about the latest in digital technology; from 3D-printing of surgical guides and temporaries to scan bodies and final impressions. Take home an adoptable digital workflow that will make your implant cases less stressful and more enjoyable. Bring your team and learn how to become a digital implant office.

Learning Objectives:
1. Understand each step of an implant digital workflow
2. Learn how to train office staff in their role within the digital workflow
3. Increase clinical efficiency around implant procedures

About Riley D. Clark, D.M.D.
Riley Clark completed his bachelors in biological sciences at Portland State University and then moved to Cleveland, Ohio for his D.M.D. program at Case Western Reserve University. Shortly after graduation he attended advanced training in anesthesia. Today, Riley and his wife, Kolt, have settled in Heber City, Utah with their three daughters. Professionally, Riley takes great pride in optimizing clinical efficiencies and digital workflows. He spends the majority of his time in private practice doing full-mouth dental implant rehab. He also teaches and mentors at WhiteCap Institute. He acts as a consultant to WhiteCap Dental Lab and Milling, where he focuses on full-mouth treatment sequencing and digital workflows in pre-operative procedures and final restorative procedures. He is passionate about dentistry and transforming patients’ lives through their smiles with dental implants.

Mark Greenstein, EVP of Strategy & Development and Timothy Quirt, DDS, VP of Clinical Operations CE WEBCAST: Economic Trends in Dentistry and What They Could Mean for Your Practice
Hosted By: Mark Greenstein, EVP of Strategy & Development and Timothy Quirt, DDS, VP of Clinical Operations
Aired: Wednesday, June 13, 2018
Duration: 90 minutes
Sponsored By: Heartland Dental
Tune in for a discussion around major trends impacting the dental industry including payer landscapes, cost of supplies and labs and private equity.

Learning Objectives:
1. Understand the recent changes affecting payer fees and the challenges they pose to patients.
2. Hear the latest on technology costs and if they’re worth the expense.
3. Understand why the dental market is attracting private equity at an increasing rate.

About Mark Greenstein, Executive Vice President of Strategy & Development of Heartland Dental
Mark Greenstein is one of Heartland Dental’s most interesting people. Prior to joining Heartland Dental, he had a long career in consulting and asset management including as an associate partner at McKinsey & Co. Mark leads our footprint growth, payer relations and many of our “knotty” cross-functional strategies, as well as helping our supported doctors receive the best products at the best prices. When wearing his opportunity creator hat, he focuses on originating and managing strategic partnerships that help Heartland Dental and its supported offices grow. Mark is a native “New Yawker” with an energetic personality. When he’s not working, he enjoys spending time with his wife, two kids, two dogs and five goldfish (number of fish changes often due to tank conditions). His favorite quote is from Andy Dufresne in The Shawshank Redemption, “Get busy living or get busy dying,” and Bruce Springsteen is his inspiration.

About Timothy Quirt, DDS, Vice President of Clinical Operations at Heartland Dental
Prior to affiliating with Heartland Dental in 2012, Dr. Quirt helped form Quirt Family Dentistry. This Wisconsin-based practice grew to 13 practices in six years, making it one of the most successful dental groups in the country. Dr
Ken Kim, DMD and Phil Carlino, Dental Business Development Manager at Formlabs CE WEBCAST: How Cost-Effective In-House 3D printing is Transforming Digital Implant Dentistry
Hosted By: Ken Kim, DMD and Phil Carlino, Dental Business Development Manager at Formlabs
Aired: Wednesday, February 7, 2018
Duration: 90 minutes
Sponsored By: Formlabs
The dental industry is changing; digital dentistry is driving a shift to more advanced and efficient standards of care. Desktop 3D printers are a catalyst for this increase in productivity, enabling simple digital workflows that increase the return on investment of digital scanners and software. In this webinar, learn with Ken Kim, DMD, and Gideon Balloch, as they walk through the recent changes in 3D printing for dentistry, how to adopt a fully digital workflow in-house, and the potential impact for your dental business.

Walk through the real-world application of cost-effectively producing consistent, highly precise surgical guides in-house. Dr. Ken Kim will break down how to go from scan, to software design, to a final printed dental appliance.

What You’ll Learn:
  • 1. How recent changes in 3D printing have impacted the dental industry
  • 2. An overview of dental 3D printing applications that can be produced in-house, and how to evaluate the costs and benefits to your business
  • 3. The entire step-by-step digital workflow and what you need to adopt these methods in-house
  • 4. How to apply imaging technologies, software, and 3D printing to design and fabricate reliable surgical guides

About Our Speakers:
Ken Kim, DMD
Dr. Ken Kim has been on the cutting edge of dental implant technology since beginning his practice in 2010. As an early adapter to CAD-CAM, intraoral imaging techniques, and CBCT, Dr. Kim’s work has led him to focus on increased accuracy and consistency in the placement of dental implants, for the benefit of both his patients and the industry. His private office is located in Plainview, NY and he currently serves on the faculty of, and lectures on behalf of, the Hiossen Implant Research Education Center.

Phil Carlino, Dental Business Development Manager at Formlabs
Dr. Stephen D. Poss CE WEBCAST: Implementing Intraoral Digital Impression Scanner into the Dental Practice
Hosted By: Dr. Stephen D. Poss
Aired: Thursday, October 12, 2017
Duration: 90 minutes
Sponsored By: Carestream Dental
This presentation will discuss the advantages and the challenges of utilizing intraoral digital impressions in your dental practice. Dr. Poss will layout a workflow for crown and bridge, implants, and dental sleep appliances. The attendee’s will walk away with a deeper understanding of the technology that makes it possible, and the many benefits of the digital scanning process can bring to your practice, your lab and your patients. There will be an opportunity to view this technology in the presentation.

What this course covers:
  • Digital impressions for prepped teeth
  • Digital impression for implants
  • Struamann workflow
  • Basic understanding of the CS 3600 benefits.
  • Other applications of digital impressions for general dentistry
  • Surgical applications for digital impressions
  • Integration with CBCT for PDIP
  • Case presentations for any of the above topics
  • Accuracy comparisons, studies, or experiences
  • Patient experiences and work flow ease

About Dr. Stephen Poss
Dr. Poss graduated from the University Of Tennessee College Of Dentistry in 1983.

Dr. Poss has directed numerous live patient continuums at various teaching institutes on aesthetic anterior and posterior restorations. He is also on the editorial team of the Reality Publishing evaluating dental products.

Dr. Poss lectures internationally on esthetic dentistry, sleep apnea and TMD. Dr. Poss is a Diplomat with the ACSDD in dental sleep medicine and a Fellow with the American Academy of Craniofacial Pain. He is an active consultant to several dental manufacturers in the area of new product development and refinement. He has had numerous articles published in most of the leading dental journals. He maintains a restorative and TMD practice in Brentwood, Tennessee.

Dr. Michael A. Pikos CE WEBCAST: Sinus Grafting in the Presence of Pathology
Hosted By: Dr. Michael A. Pikos
Aired: Thursday, August 25, 2016
Duration: 90 minutes
Sponsored By: Carestream Dental
This clinical based presentation will address the management of thickened mucous membranes, polyps, and mucous retention cysts in conjunction with maxillary sinus augmentation surgery. A sequential CT diagnostic and treatment protocol will be presented to handle this specific pathology. The author will draw from his 27 year experience with more than 1100 sinus graft procedures.

Upon completion of this presentation, participants should be able to:
  • Understand the importance of cone beam CT for comprehensive assessment of maxillary sinus anatomy and pathology.
  • Assess preoperatively the presence, size and location of thickened maxillary sinus membranes, maxillary sinus polyps and mucous retention cysts.
  • Understand a treatment protocol for removing thickened maxillary sinus membranes, maxillary sinus polyps and mucous retention cysts simultaneously with sinus augmentation surgery.

About Dr. Michael A. Pikos
Dr. Pikos is originally from Campbell, Ohio. He attended The Ohio State University where he graduated Summa Cum Laude and Phi Beta Kappa. He also graduated with honors from The Ohio State University College of Dentistry. Dr. Pikos completed an internship at Miami Valley Hospital and residency training in Oral & Maxillofacial Surgery at the University of Pittsburgh, Montefiore Hospital.

He is a Diplomate of the American Board of Oral and Maxillofacial Surgery, Diplomate of the American Board of Oral Implantology/Implant Dentistry, and Diplomate of the International Congress of Oral Implantologists. Dr. Pikos is the recipient of the 2006 Aaron Gershkoff Memorial Award from the American Academy of Implant Dentistry and the 2015 Saul Schluger Memorial Award for Top Educator.

He is an Adjunct Assistant Professor, Department of Oral & Maxillofacial Surgery at The Ohio State University College of Dentistry and Nova Southeastern University College of Dental Medicine. He is al
Dr. Gary Glassman CE WEBCAST: The Endodontic Restorative Continuum: A Blueprint for Success
Hosted By: Dr. Gary Glassman
Aired: Tuesday, July 12, 2016
Duration: 90 minutes
Sponsored By: Kerr Dental
It has been well established that the success of endodontic treatment is dependent on both the quality of the endodontic treatment and the quality and timing of its subsequent restoration. The synergism between endodontic and restorative treatment is considered particularly beneficial to the integrity of the tooth and its long term survival. When high-quality endodontic and restorative treatment is achieved, successful long-term outcomes are possible.

This webinar will focus on sealing the root canal system from “Root to Crown”, the endodontic/restorative relationship and how best to combine the two to ensure long term success.

Learning Objectives:
  • To understand the importance of debridement of the root canal anatomy
  • To understand why obturation of the root canal system is of utmost importance
  • To learn the relationship and timing between endodontics and restorative dentistry to maximize the success of the endodontically treated tooth.
  • To learn when to Post and not to Post
  • To understand the importance of cuspal coverage of the endodontically treated tooth

About Dr. Gary Glassman
Dr. Gary Glassman graduated from the University of Toronto, Faculty of Dentistry in 1984 and was awarded the James B. Willmott Scholarship, the Mosby Scholarship and the George Hare Endodontic Scholarship for proficiency in Endodontics. A graduate of the Endodontology Program at Temple University in 1987, he received the Louis I. Grossman Study Club Award for academic and clinical proficiency in Endodontics.

The author of numerous publications, Dr. Glassman lectures globally on endodontics, is on staff at the University of Toronto, Faculty of Dentistry in the graduate department of endodontics, and is Adjunct Professor of Dentistry and Director of Endodontic Programming for the University of Technology, Kingston, Jamaica.

Gary is a fellow of the Royal College of Dentists of Canada, Fellow of the American College of Dentists and the endodontic editor for Oral Health dental journal. He maintains a private practice, Endodontic Specialists in Toronto, Ontario, Canada. His personal/professional website is and is office website is He can be reached at

Howard Farran, DDS, MBA CE WEBCAST: Uncomplicate Business - Advice For the Next Generation of Dentists
Hosted By: Howard Farran, DDS, MBA
Aired: Wednesday, June 29, 2016
Duration: 90 minutes
Sponsored By: Benco Dental Company
Now that I’m over 50 I can certainly share some things I have learned over the years. There’s still plenty of stuff I don’t know but I do know dentistry and the business of dentistry. I’ve been practicing dentistry since 1987 when many of you were pooping in your diapers while I was drilling and filling. Pretty soon we’ll trade places but in the meantime I’d love to share some advice on starting out, debt and taking a smarter path with money.

Learning Objectives:
  • There are two kinds of debt – let’s make sure you choose the right one!
  • Learn to make tough decisions about your personal spending
  • Managing your personal finances is step one of managing your business finances
  • You aren’t alone – consult the pros and find a mentor
About Howard Farran, DDS, MBA
Howard Farran, DDS, MBA, is a practicing dentist & noted international lecturer with over two decades of experience. He graduated from UMKC School of Dentistry, and earned his MBA from ASU. He is the Founder & CEO of Dentaltown Magazine and, and has authored many articles and video series.

Charles Schlesinger, DDS, FICOI  CE WEBCAST: Dental Implants In Your Practice –  Providing treatment with small and full size implants
Hosted By: Charles Schlesinger, DDS, FICOI
Aired: Tuesday, May 17, 2016
Duration: 90 minutes
Sponsored By: OCO Biomedical
This webinar will delve into the need to incorporate dental implant treatment into todays general practice and how to do it. Treatment options form small diameter through wide body will be discussed. For many, the small diameter implant is the gateway implant to start incorporating implants into a practice, but with the right systems and protocols, the placement of full size implants is well within the capabilities of any practitioner.

Learning Objectives:
  • Understand the needs of todays practice and the wants of todays patient when it comes to implants
  • Become comfortable with the potential treatment options available
  • Know where to start and what is possible once one becomes more comfortable with implant placement
  • Understand the concept of immediate load and what it can do to change your current implant practice

About Charles Schlesinger, DDS, FICOI
Dr. Charles Schlesinger, DDS, FICOI is a dental implant educator who has been lecturing internationally throughout the United States, Canada, China and the UK for the past 9 years. He graduated with honors from The Ohio State College of Dentistry in 1996. After graduation, he completed a General Practice residency at the VAMC San Diego and then went on to become the Chief Resident at the VAMC W. Los Angeles. During his time in Los Angeles, he completed extensive training in oral surgery, implantology and advanced restorative treatment.

Once he completed his residency, Dr. Schlesinger maintained a thriving restorative and implant practice in San Diego, CA for 14 years. In 2012 he relocated to Albuquerque, NM to become the Director of Education and Clinical Affairs for OCO Biomedical. In 2013 he took over as Chief Operating Officer of OCO Biomedical along with his clinical responsibilities. He continues to provide patient care along with his educational and R&D responsibilities.

Edwin A. McDonald III DDS CE WEBCAST: Transitioning To A Practice That Works For Your Life
Hosted By: Edwin A. McDonald III DDS
Aired: Thursday, March 10, 2016
Duration: 90 minutes
Sponsored By: The Pankey Institute
Developing excellent clinical skills is the most important task in building a rewarding professional career. Next in importance comes the ability to build relationships and influence others. Finally, if you want to put those two things to work in the pursuit of an abundant life and practice, you will need to develop and execute practice strategies to accomplish that. Those three areas will be the substance of our webinar.

Learning Objectives:
  • Understanding the key clinical skills and how to develop those skills so that you can provide optimal dental care for your patients.
  • Gaining insight into relationship development in your practice and the power of influence.
  • Learning business and practice strategies that will differentiate you and allow you to transition into a practice that will support an abundant and balanced life for you and your family.
About Edwin A. McDonald III DDS
Dr. McDonald is a graduate of the University of Texas Dental Branch at Houston, a fellow of the Academy of General Dentistry and the International College of Dentists. Also, he is a visiting faculty member at the Pankey Institute and Spear Education. He has given presentations at The Southwest Dental Conference, The Texas Meeting, The Chicago Mid Winter Dental Clinic, The Yankee Dental Congress, The Greater New York Dental Meeting, and The CDA Anaheim & San Francisco.

He was the chairman of the 2015 Southwest Dental Conference and he is currently a member of the Council on Annual Session of the Texas Dental Association. In addition, he is a volunteer with Serving Him International Healthcare ministries serving in Braila, Romania since 1999.

He maintains a private practice in Plano, Texas limited to esthetic, restorative, and Implant dentistry for adults and teenagers.
Colin Receveur Discover The ONE Thing that Is SCARING off your New Patients, SUCKING your Profits Dry, and STEALING Your Freedom to Live the Life You Deserve
Hosted By: Colin Receveur
Aired: Tuesday, February 23, 2016
Duration: 60 minutes
Sponsored By: SmartBox Web Marketing
There is much more competition than the days when just having a website was enough, and Google has changed the way it ranks websites. The only way to attract patients online over the long term is to build a better patient attraction system than anyone else. The goal of systems-based patient attraction is getting bigger results over time while putting in less effort over the same time. This webcast will tell dentists how to avoiding MAJOR marketing mistakes and the secrets to attracting more and better patients. Only dentists who want to dominate their market area and their competition should bother watching.

What You Will Learn:
  • The secret most dentists don’t know about that’s flushing marketing CASH down the toilet
  • Every dentist is not ready (or prepared) to learn the secret
  • Are you a “Piddler” dentist, or a “CEO” dentist?
  • The #1 reason so many dental practices fail with their new patient attraction.
  • The 2 things that most dental marketing doesn't do properly
  • The key is “engineering” the practice systems to get the results you want
  • How you can build a patient attraction system that works—and make sure the other dentists in your area never get access to use it against you!
  • Why most dentists are MIA on the Internet
  • “Marketing Malpractice?”
  • A strategy that always produces more “ideal” patients
  • How to build “awareness and trust” and become the expert
  • How to coordinate all marketing under one roof
Mark Jackson,RDT: Co-Owner, VP, Precision Ceramics & Jeff Youngerman,CDT: Account Manager, Stratasys The Value of 3D Printing in the Dental Lab
Hosted By: Mark Jackson,RDT: Co-Owner, VP, Precision Ceramics & Jeff Youngerman,CDT: Account Manager, Stratasys
Aired: Wednesday, June 3, 2015
Duration: 60 minutes
Sponsored By: Stratasys
3D printing plays a valuable role in the dental lab at Precision Ceramics. With the use of 3D printing on the rise, the purchase of an Eden260V PolyJet printer from Stratasys was a necessary addition to our facility. The versatility of the 3D printer has had a very meaningful impact on the work flow of the lab. Being able to quickly print out models, surgical guides, anatomical models, partial denture frameworks and more, has saved valuable time and money. Having the ability to accurately print out verification jigs approved for in-mouth use gives us the ability to check on fit, form and function before approving the final product. The use of 3D printing in the dental lab is a more vital tool than ever before.

What You Will Learn:
• How 3D printing works in the laboratory setting.
• What applications work best with the Stratasys Eden260V.
• The many ways in which 3D printing can help streamline work flow in the lab.
• What does it take to maintain a 3D printer?

John Ellis, National Sales Manager New Year, New Features, New Ways to Get New Patients
Hosted By: John Ellis, National Sales Manager
Aired: Thursday, January 15, 2015
Duration: 60 minutes
Sponsored By: Demandforce
It’s a new year and a better time than ever to see some new patients! Join us to see for yourself how Demandforce will help your practice enhance your online presence to attract new patients, schedule more appointments, and increase revenue. Be the first to hear about new features such as Online Booking with live appointment scheduling on sites like Yelp!

Learning Objectives:
• Understand the key components of a strong online reputation, the sites to focus on, and the role of reviews
• Understand steps to take today to start enhancing your online presence and be found by potential patients
• Understand how Demandforce automates review collection, appointment confirmations, marketing and more to attract new patients, schedule more appointments, reduce no-shows and increase overall revenue

About John Ellis:
John Ellis has over 11 years of experience in sales consulting and practice growth advising. He has seen the exponential growth in Demandforce since he joined in 2011 and has lead both the medical and dental divisions to bring the solution to thousands of practices nationwide.

Tammy McHood, Sr. Product Manager Mastering the Metrics that Matter: Learn how to effectively implement and use key performance indicators (KPIs)
Hosted By: Tammy McHood, Sr. Product Manager
Aired: Wednesday, December 10, 2014
Duration: 60 minutes
Sponsored By: Henry Schein Practice Solutions
In today’s economic climate, staying on top of your practice’s financial health is imperative. Now more than ever it is critical to track key performance indicators (KPIs) and make adjustments when needed to enhance patient care as well as practice efficiencies and profitability.

Learn from an industry expert how to identify which KPIs your practice should be monitoring to help improve profitability and team accountability.

In this session, you will learn how to:
• Analyze practice data and identify strengths, weaknesses, and opportunities
• Set achievable profitability goals and track the five most important KPIs
• Increase your active-patient base. This is your most important number, and you’ll learn ways to help ensure your patients keep coming back.
• Make a daily huddle work for your practice

Sonny Mortensen Why You Should Never Put Your Patients on Hold and How You Can Avoid It
Hosted By: Sonny Mortensen
Aired: Wednesday, July 30, 2014
Duration: 60 minutes
Sponsored By: Weave
Understand the repercussions of placing patients and potential patients on hold. Find out how you can avoid neglecting them and how to engage them while on the call. Improve, schedule rates, customer loyalty, referrals and quickly realize the positive effects on your bottom line.

Learning Objectives:
• Understanding the importance of keeping your customers engaged while on the phone, and see how damaging it can be to place them on hold.
• Learn how to decrease call length, increase call effectiveness, and build rapport and trust with patients.
• Explore low cost and no cost technology options for simplifying each phone call and increasing its effectiveness.

Brandon Rodman, CEO & Founder of Weave Make Your Front Desk 10X More Effective
Hosted By: Brandon Rodman, CEO & Founder of Weave
Aired: Wednesday, March 12, 2014
Duration: 60 minutes
Sponsored By: Weave
Help identify areas where the front desk can be more effective to increase patient loyalty, increase profit margins, and decrease marketing spending.

What happens at your front desk while you are in the back with your patients? Do you know what is being said on the phone? Do you know who called your office each day? Do you know what your staff did and didn’t do on each phone call?

Your staff is too busy and they are missing out on multiple revenue generating opportunities on nearly every phone call.

Does your staff do the following on each phone call:
1. Collect and/or verify cell phone and email addresses
2. Schedule all overdue family members
3. Remind the caller of all upcoming appointments for their family
4. Reference any upcoming or recently passed birthdays
5. Ensure patients are aware of any uncollected balances
6. Try to collect overdue amounts

There isn’t enough time on each phone call to do everything they need to do! Your patients won’t stay on the phone long enough.

Can your staff make each and every patient feel like you know them, even if your staff member started working for you yesterday?

Your staff is overwhelmed with information to review and tasks to accomplish throughout the day. They can’t keep up with everything and you are losing valuable revenue because of it. Your patient retention rate is going down because your staff, despite how hard they work, can’t keep up with the work load.

Join us on this upcoming webinar to learn how to make your front desk 10 times more effective. You’ll learn how many opportunities they are missing on each phone call and simple ways to help them be more efficient and effective throughout the day. You will immediately start to see a major boost in productivity and a significant increase to your bottom-line.
Dr. David Clark CE WEBCAST: The 5 Keys to Ideal Class II Contacts featuring 3M ESPE Filtek and the Bioclear Matrix System
Hosted By: Dr. David Clark
Aired: Tuesday, July 16, 2013
Duration: 90 minutes
Sponsored By: 3M ESPE
Featuring Filtek Supreme Ultra Flowable and paste composites, the Filtek Bulk Fill and the Bioclear Matrix System.

Contacts for Class II composites can be a practice builder or a practice killer. Until now there has not been a methodical approach to provide ideal contacts and embrasures for posterior composites. Even when the contact is tight, it is often a “point” contact, ragged and sharp.

In this entertaining and practical lecture, Dr. David Clark will demonstrate a predictable step wise approach to solve this riddle of ideal contacts for:
• Tight embrasures
• Deep caries
• Furcal complications
• Wide embrasures and diastema closures in the posterior

About Dr. Clark:
Dr. Clark founded the Academy of Microscope Enhanced Dentistry to advance the art and science of microdentistry, micro-endodontics, micro-periodontics and dental microsurgery. He is a course director at the Newport Coast Oral Facial Institute. He is on the editorial board for several journals. Dr. Clark has developed a matrix and interproximal management system, the Bioclear Matrix System that promises a real advancement for both bonded porcelain and direct composites.
Dr. Gerard Kugel CE WEBCAST: Sharpening Your Cementation Skills
Hosted By: Dr. Gerard Kugel
Aired: Tuesday, May 21, 2013
Duration: 90 minutes
Sponsored By: Ivoclar Vivadent
In this presentation Dr. Gerard Kugel will review the decision-making criteria in selecting luting agents based on restorative materials and preparation designs. Current materials and techniques for cementation of contemporary all-ceramic restorations will be reviewed. Additionally, clinical conditions that lead to success and failures of the restorations will be outlined.

Learning Objectives:
• The fundamentals of cementation and expected essential functions
• Basic requirements for all-ceramic cement selection
• Clinical tips for ultimate success with various restorative materials, such as zirconia and lithium disilicate

About Dr. Kugel:
Gerard Kugel, D.M.D., M.S., Ph.D., Associate Dean for Research, and Professor of Prosthodontics and Operative Dentistry at Tufts University School of Dental Medicine. With an expertise in Clinical Research and Esthetic Dentistry, he is a reviewer for The New England Journal of Medicine, JADA, The Journal of Dental Materials, and the Journal of Dentistry. He is on the Editorial Board of the Journal Esthetics & Restorative Dentistry, The Journal of Cosmetic Dentistry, and Compendium and he is Editor -in- Chief of Inside Dentistry. He is a Fellow in the American and International Colleges of Dentistry as well as the Academy of General Dentistry and the Academy of Dental Materials. Dr Kugel is on the Board of Directors of the CRA Foundation, and has his M.S. in Anatomy and Cellular Biology and his Ph.D. in Dental Materials. He received his Executive Certificate in Management from the MIT Sloan School of Business in 2009.

Dr. Kugel has published over 120 articles and over 200 abstracts in the field of restorative materials and techniques. He was given over 300 lectures both nationally and internationally. Dr. Kugel is part of a group practice, the Boston Center for Oral Health, located in Back Bay, Boston, MA

Dr. Scott MacLean DDS, FADI, FPFA, FACD CE WEBCAST: Restoring Implants: Tips, Techniques, and Lab Communication
Hosted By: Dr. Scott MacLean DDS, FADI, FPFA, FACD
Aired: Tuesday, April 30, 2013
Duration: 90 minutes
Sponsored By: Nobel Biocare and da Vinci Dental Studios
In this presentation Dr. MacLean will address the following questions:

• What are the choices for restoring an implant with a single crown?
• How can you plan the surgery to maximize your choices?
• Understanding prosthetic space for implant prosthetics.
• What are the issues to consider when choosing the implant restoration?
• Should you chooses cement or screw retained options?
• Should all implant crowns and abutments be customized?
• When cementing implant crowns, what are the critical design features of the abutment?
• Does zirconia work well as an implant crown abutment or crown substructure?
• How to communicate with the dental lab technician regarding your possible implant prosthetic choices?
• What should the occlusion pattern be on a single implant supported crown?

About Dr. MacLean:
Dr. Scott MacLean is a graduate of Dalhousie Dental School Class of 1991. Dr. MacLean has a keen interest in providing all types of dentistry to his patients including implants, orthodontics, and general dentistry. He currently lectures internationally at dental conventions on the topic of dental implants, crown and bridge, and dental technology such as laser use. He also has published a monthly "Internet for Dentists" article in the Canadian Dental Association's Journal (JCDA). Dr. Scott teaches dental implants at the Dalhousie Dental School.

Aaron R. Boone Key Components to Guaranteed Marketing Success
Hosted By: Aaron R. Boone
Aired: Tuesday, February 19, 2013
Duration: 1 hour
Sponsored By: 123 Postcards
Stop wasting your money on marketing! Learn how to ensure your marketing dollars work as hard as you do, and get you the results you’re looking for. You will learn the principles and practical application to be able to easily set up any type of marketing so you get great returns, without your constant attention.

• You get the bottom line based on the documented results of hundreds of practices
• Know what works best & what is a waste of money
• How to make sure YOUR marketing plan works & why others fail
• How to “Close the loop” on your marketing dollars to ensure your staff is optimizing returns

We will walk you through how to apply what you learn to your practice from start to finish. You will be able to avoid the pitfalls and costly mistakes that waste your money instead of growing your practice. If you want to add quality new patients to your practice, don’t miss this opportunity!

** In appreciation for attending this webcast, all attendees are eligible to receive 90 days worth of FREE tracking of all the marketing for your dental practice (i.e. newspaper, mailers, flyers, radio, etc.). This includes tracking phone numbers for every marketing channel you're using. Plus exclusive call scoring, so you know exactly how all your marketing calls are being handled across 37 KPI (Key Performance Indicators). In addition to 24/7 access to what results you're getting, you'll also receive daily call reports and analytics. You'll know exactly how many new patients you've received, what's working and what's not, when the new appointments are scheduled, and that's just the beginning. All for FREE for 90 days!

Ronald D. Jackson, DDS, FACD, FAGD, FAACD CE WEBCAST: POSTERIOR COMPOSITES: <i>A Rapid, Simplified Placement Technique</i>
Hosted By: Ronald D. Jackson, DDS, FACD, FAGD, FAACD
Aired: Thursday, December 6, 2012
Duration: 90 minutes
Sponsored By: Kerr Corporation
Posterior composite resin restorations have become mainstream. These restorations seal teeth, reinforce remaining tooth structure, allow conservative preparations and satisfy patient desires for natural appearance. However, dentists complain that Class II composite restorations are tedious and time consuming to place, can be somewhat complicated and aren’t always predictable.

In this presentation, Dr. Jackson will show a greatly simplified and efficient procedure for placing Class II composite restorations using new technology. The predictable, standardized system of placement achieves a significant reduction in both time and effort when placing these restorations.

Learning Objectives:
  • To review current matricing techniques that insure quality contacts
  • To understand Adhesion – making the right choice and doing it right
  • To achieve time savings without compromise, using bulk fill composite technology
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